The continuous improvement layer for enterprise AI agents

The continuous improvement layer for enterprise AI agents

Improve AI planning, tool calling and retrieval through continuous learning and human-in-the-loop validation

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Trusted by enterprise teams
Trusted by enterprise teams
Backed and recognized by
Backed and recognized by
THE PROBLEM
THE PROBLEM

Ai adoption is fast.
Reliable outcomes are not.

RAG CHATBOT

INTENT-BASED PLANNING AGENT

Three ways the chatbot fails… silently

It answers confidently even when no source truly supports the response.

1

2

It cites a document that was replaced months ago and has since been updated.

3

There is no “approved” answer, so it improvises instead of admitting it doesn’t know.

  • CONVERSATION TRACE

    What is the early termination fee for the fiber plan?

    I can retrieve the 2024 price list, not the current one.

    The fee is €49.

    Grounded in the wrong page…

    no error flagged.

  • CONVERSATION TRACE

    Is damage from a broken pipe covered?

    According to the 2024 policy wording, damage caused by an accidental pipe break is covered.

    Yes, it’s covered.

    The 2026 version excluded it.
    Wrong promise, liability on the claim… no error flagged.

  • CONVERSATION TRACE

    Can a retail client buy this structured product?

    According to the pre-update suitability sheet, this product is eligible for retail clients.

    Yes, they can buy it.

    Potential MiFID violation · no error flagged.

RAG CHATBOT

INTENT-BASED PLANNING AGENT

Three ways the chatbot fails… silently

It answers confidently even when no source truly supports the response.

1

2

It cites a document that was replaced months ago and has since been updated.

3

There is no “approved” answer, so it improvises instead of admitting it doesn’t know.

CONVERSATION TRACE

What is the early termination fee for the fiber plan?

I can retrieve the 2024 price list, not the current one.

The fee is €49.

Grounded in the wrong page…

no error flagged.

CONVERSATION TRACE

Can a retail client buy this structured product?

According to the pre-update suitability sheet, this product is eligible for retail clients.

Yes, they can buy it.

Potential MiFID violation · no error flagged.

CONVERSATION TRACE

Is damage from a broken pipe covered?

According to the 2024 policy wording, damage caused by an accidental pipe break is covered.

Yes, it’s covered.

The 2026 version excluded it.
Wrong promise, liability on the claim… no error flagged.

SYLLOTIPS IMPACT

Reliable AI. Tangible outcomes.

DEPLOY AI AGENTS FASTER

Reclaim Expert Time

Stop wasting expert cycles on recurring AI issues by routing gaps to the right people and reusing validated answers across future interactions.

↓ 40–60%

AVG. RECURRING ISSUE RESOLUTION TIME

SCALE EXPERT KNOWLEDGE

Reuse Expert Answers

Capture one expert response once, then reuse it across similar AI questions and workflows.



14–50×

REUSE PER EXPERT ANSWER


RUN AI MORE EFFICIENTLY

Reduce Token Waste

Reduce repeated retries, unnecessary retrieval, and overlong responses by resolving knowledge gaps at the source.

↓ 20-50%

TOKEN USAGE ON RECURRING ISSUES

IMPROVE AI OUTCOMES

Improve Accuracy. Reduce Don’t-Knows.

Help agents answer more questions accurately by turning expert-validated fixes into reusable knowledge.

↓ 30–60%

DON’T-KNOW RATE REDUCED


SYLLOTIPS IMPACT

Reliable AI. Tangible outcomes.

  • DEPLOY AI AGENTS FASTER

    Reclaim Expert Time

    Stop wasting expert cycles on recurring AI issues by routing gaps to the right people and reusing validated answers across future interactions.

    ↓ 40–60%

    AVG. RECURRING ISSUE RESOLUTION TIME

  • SCALE EXPERT KNOWLEDGE

    Reuse Expert Answers

    Capture one expert response once, then reuse it across similar AI questions and workflows.



    14–50×

    REUSE PER EXPERT ANSWER


  • RUN AI MORE EFFICIENTLY

    Reduce Token Waste

    Reduce repeated retries, unnecessary retrieval, and overlong responses by resolving knowledge gaps at the source.

    ↓ 20-50%

    TOKEN USAGE ON RECURRING ISSUES

  • IMPROVE AI OUTCOMES

    Improve Accuracy. Reduce Don’t-Knows.

    Help agents answer more questions accurately by turning expert-validated fixes into reusable knowledge.

    ↓ 30–60%

    DON’T-KNOW RATE REDUCED


HOW IT WORKS

Monitoring finds failures.
Syllotips closes the loop.

  1. Detect

Score run and answer reliability across agent runs

  1. Route

Automatically send weak runs to the right expert

  1. Review

Experts validate, correct, or discard the issue

  1. Write back

Turn validated fixes into governed memory and better routing

  1. Detect

Score run and answer reliability across agent runs

  1. Route

Automatically send weak runs to the right expert

  1. Review

Experts validate, correct, or discard the issue

  1. Write back

Turn validated fixes into governed memory and better routing

USE CASES

AI agents that need continuous improvement.

Three solution families that cover the most impactful enterprise AI workflows — each powered by the same closed-loop improvement engine.

Customer Experience

From spiky volumes to a governed digital workforce

Sales Enablement

Faster time-to-first-sale for every advisor
Guided troubleshooting for plants, grids, and assets

Field Service

HOW IT WORKS

Monitoring finds failures.
Syllotips closes the loop.

  1. Review

Experts validate, correct,
or discard the issue

  1. Write Back

Turn validated fixes into

governed memoryand better routing

  1. Detect

Score run and answer
reliability across agent runs

  1. Route

Automatically send weak
runsto the right expert

USE CASES

AI agents that need continuous improvement.

Three solution families that cover the most impactful enterprise AI workflows — each powered by the same closed-loop improvement engine.

Customer Experience

From spiky volumes to a governed digital workforce

Sales Enablement

Faster time-to-first-sale for every advisor

Field Service

Guided troubleshooting for plants, grids, and assets
CONNECT
CONNECT

Connect your low code and pro code agents

Connect your low code and
pro code agents

PRO CODE

Frameworks & native agents

LangGraph

Microsoft Agent Framework

n8n

PRO CODE

Frameworks & native agents

LangGraph

Microsoft Agent Framework

n8n

LOW CODE

Visual & orchestration platforms

Copilot

Agentforce

OpenAI

Anthropic

Intercom

LOW CODE

Visual & Visual & orchestration platforms

Copilot

Agentforce

Anthropic

Intercom

OpenAI

Customer stories

See how leading companies are transforming their operations with Syllotips

At EOLO we are building our AI journey on a governed knowledge foundation that connects operational context with day-to-day execution across the organisation. Syllotips integrated quickly into our workflows, helping us scale our know-how in a controlled and consistent way.
Ayoub Mizmizi

Enterprise Architect, EOLO

-40%

Escalation to Level 2



Help Desk

81%

of conversation reuse Syllotips procedures

+51%

of high-quality answers

87%

of items reviewed by experts

At EOLO we are building our AI journey on a governed knowledge foundation that connects operational context with day-to-day execution across the organisation. Syllotips integrated quickly into our workflows, helping us scale our know-how in a controlled and consistent way.
Ayoub Mizmizi

Enterprise Architect, EOLO

-40%

Escalation to Level 2



Help Desk

81%

of conversation reuse Syllotips procedures

+51%

of high-quality answers

87%

of items reviewed by experts

The biggest value is reducing the training burden and making answers fast and consistent.
In this way, people don’t depend on whoever happens to be available.


Marco Bertani

Head of Innovations, Leonardo Assicurazioni

72%

of conversations reuse validated knowledge 

+30%

TIME-TO-FIRST-SALE FOR NEW CUSTOMER ADVISORS

+20%

BACK-OFFICe SUPPORT FOR SALES REPS

-40%

ESCALATION TO LEVEL 2 OPERATORS

The biggest value is reducing the training burden and making answers fast and consistent.
In this way, people don’t depend on whoever happens to be available.


Marco Bertani

Head of Innovations, Leonardo Assicurazioni

72%

of conversations reuse validated knowledge 

+30%

TIME-TO-FIRST-SALE FOR NEW CUSTOMER ADVISORS

+20%

BACK-OFFICe SUPPORT FOR SALES REPS

-40%

ESCALATION TO LEVEL 2 OPERATORS

THE ENTERPRISE STANDARD
THE ENTERPRISE STANDARD

Why enterprises choose Syllotips

Continuous improvement & governed memory

Every interaction refines reasoning under enterprise governance.

Continuous improvement & governed memory

Every interaction refines reasoning under enterprise governance.

Human-in-the-loop agents

Expert validation built into every critical decision path.

Human-in-the-loop agents

Expert validation built into every critical decision path.

Enterprise stack integration

Native connectors to your existing tools and data systems.

Microsoft-first & secure

Optimized for Microsoft 365, Azure and enterprise identity.

Enterprise stack integration

Native connectors to your existing tools and data systems.

Microsoft-first & secure

Optimized for Microsoft 365, Azure and enterprise identity.

SOFTWARE ARCHITECTURE
SOFTWARE ARCHITECTURE

Powerful modules to transform expert knowledge into AI-powered agents.

Knowledge Sources
Knowledge Builder
HITL Knowledge
Knowledge Conflict
Knowledge Layer
Knowledge Sources
Knowledge Builder
HITL Knowledge
Knowledge Conflict
Knowledge Layer
Voice Capabilities
Sybil (Agentic AI)
Vertical Agents
Agents Backtesting
Agents Layer
Knowledge Ops with Domain Experts
Agent Operating Procedures (AOPs)
Human-in-the-loop
SaaS Azure first
Private Cloud
On-Prem
Deployment Layer
Voice Capabilities
Sybil (Agentic AI)
Vertical Agents
Agents Backtesting
Agents Layer
Knowledge Ops with Domain Experts
Agent Operating Procedures (AOPs)
Human-in-the-loop
SaaS Azure first
Private Cloud
On-Prem
Deployment Layer
ENTERPRISE-GRADE SECURITY
ENTERPRISE-GRADE SECURITY

Secure, compliant, production-ready.

Deployable on private cloud

SOC 2 Type II

GDPR Compliant

ISO 27001

ISO 9001

Trust center

SOC 2 Type II & GDPR compliant, aligned with ISO 27001 and ISO 9001.

Trust center

SOC 2 Type II & GDPR compliant, aligned with ISO 27001 and ISO 9001.

Investors

Backed by Exor, Techstars, and Azimut. Alumni of Harvard Innovation Labs.

Board

Vincenzo Esposito - CEO Microsoft Italy

Nicoletta Mastropietro - Ex-CIO A2A, Leonardo, Vodafone

Maurizio Bobbio - Ex-SVP Oracle

Ready to gather your experts’ know-how?

See how Syllotips can help your team deliver expert-level support at scale.

Get demo

Get demo

We let AI agents learn from your top employees. SylloTips is the only AI solution that captures and leverages your company's undocumented knowledge.

info@syllotips.com

Links

Careers

Compliance

EULA

Privacy Policy

Cookie Policy

ISO 9001

Rome

Via Ostiense, 92, 00154

+39 334 18 85 594

London

1 Richmond Mews, W1D 3DA

+44 (0) 20 34752667

New York

447 Broadway 2nd Floor, #4000

(+1) 231-525-7669

© 2026 Syllotips. All rights reserved.

We let AI agents learn from your top employees. SylloTips is the only AI solution that captures and leverages your company's undocumented knowledge.

info@syllotips.com

Links

Careers

Compliance

EULA

Privacy Policy

Cookie Policy

ISO 9001

Rome

Via Ostiense, 92, 00154

+39 334 18 85 594

London

1 Richmond Mews, W1D 3DA

+44 (0) 20 34752667

New York

447 Broadway 2nd Floor, #4000

(+1) 231-525-7669

© 2026 Syllotips. All rights reserved.