Turn repeated questions into approved, reusable knowledge
Capture tacit and undocumented knowledge from experts, validate it, and make it available to AI agents at runtime-so organizations stop depending on a few people.
In most organizations, critical knowledge is undocumented. It lives in the heads of a few experts who get interrupted daily for the same questions. When those experts leave, retire, or change roles - the knowledge goes with them.
The same questions get asked to the same people, week after week—consuming expert time without building lasting knowledge.
New joiners ramp slowly because guidance is spread across tools, chats, and people. No single source of validated truth.
Procedures change, products evolve, but documented knowledge doesn't keep up. Teams work with stale or conflicting guidance.
From tacit knowledge to governed memory
Capture tacit knowledge
When AI agents encounter questions they can't answer, the system routes them to the right expert.
The expert's response is captured, structured, and stored—turning what was once tribal knowledge into a governed, reusable asset.
Expert validation & governance
Every piece of knowledge goes through expert review before it becomes available to AI agents. Experts approve, modify, or discard. What enters governed memory is versioned, auditable, and role-controlled.
Governed memory & meta-knowledge
Validated knowledge is stored as governed memory—structured content and meta-knowledge (reasoning paths, edge cases, exceptions) that AI agents reuse at runtime. This layer keeps growing and self-correcting as experts engage.
Every edge case becomes reusable knowledge
Syllotips scores answer reliability; anything under your threshold goes to review. Subject Matter Experts can approve, modify, or discard — then the improved knowledge propagates in real time as sources change.
Automated reliability scoring
Human-in-the-loop validation
Real-time knowledge synchronization
Want internal knowledge that actually keeps pace with change?
Syllotips helps teams capture undocumented knowledge and make it reusable—without relying on a few people to carry it all.
