Below you can find the terms and conditions of use (hereinafter also referred to as the "Terms of Use" or "Terms of Use") defined by SylloTips S.r.l., (P.IVA 17232791008), with registered office in Piazza Crati, 20, 00199 Rome, Italy, as the exclusive owner of the SylloTips Platform and Software, for accessing and using the same, as well as for the use of the services offered ("Services"). The person who visits the Platform and/or accesses it and/or uses the Services is hereinafter referred to as a "User".
These Terms of Use supplement the "General Terms and Conditions for the provision of the SylloTips platform and associated services" of SylloTips which can be found at the following link ("General Terms and Conditions") in order to govern the terms and conditions of use of the Platform.
All rights in the Software are owned by SylloTips. Where not specifically defined in these Terms of Use, the terms hereafter capitalised shall have the meaning ascribed to them in the General Terms and Conditions.
Acceptance of Terms of Use
The User who intends to access the Platform and use the Services contained therein, agrees to undertake to comply with these Terms of Use and the General Conditions.
By accessing the Platform, the User declares and guarantees that he or she has the right, authority and capacity to accept and comply with the Terms of Use. In particular, he or she declares that he or she has read, understood and accepted: 1) that he or she is bound by the Terms of Use and the General Terms and Conditions, 2) that he or she has the right and legal capacity to accept and respect the Terms of Use and 3) that he or she undertakes to comply with the applicable laws and regulations concerning access to and use of the Platform and Services, relating to the protection of personal data, copyright and industrial property rights and the fight against cybercrime.
SylloTips reserves the right to modify or simply update all or part of these Terms of Use. The changes and updates will be binding as soon as they are published and made available to Users on the Platform, in the appropriate "Terms and Conditions of Use" section. Therefore, SylloTips invites Users to periodically consult and check the Terms of Use in order to verify the publication of the most recent updates and/or changes.
In order to better understand how SylloTips collects and uses your personal data and for what purposes, we invite you to consult our Privacy Policy section.
Platform Registration and Access
The User may use the Software, the SylloTips Platform and benefit from the Services activated through the Access Credentials provided by SylloTips.
The User is aware that knowledge of the Access Credentials by third parties would allow the latter to make unauthorised use of the SylloTips Platform and/or the Software, unauthorised use of the Services and access to any information stored therein.
It is the User's responsibility to keep their Access Credentials confidential; the User is liable for any damage caused by failure to comply with these obligations. The User acknowledges and declares that they are solely responsible for the truthfulness and accuracy of the personal data and information provided when using the Platform.
The User undertakes not to access the Account if he/she is not the true and legitimate owner of the access credentials.
How to use the Platform and related Services
SylloTips does not guarantee continuous and uninterrupted access to the Platform and Services, the functionality of which may be affected by various factors beyond SylloTips' control.
Access to the Platform may be suspended and/or interrupted at SylloTips' discretion, by way of example, for technical reasons of any kind, for business decisions, for the occurrence of a fortuitous event or force majeure, for the violation of the User's obligations set out below, without the User having any claim against SylloTips in any case.
SylloTips reserves the right to make changes to the Platform as well as to its access and delivery modes.
Unauthorised use of the Platform
The User is obliged to make use of the Platform and the Services in strict and constant compliance with the law, public order and morality (including the customary norms relating to Netiquette) and the provisions of these Terms of Use and the General Conditions.
The User agrees not to use the Platform nor the Services connected to it, for any illegal, obscene, abusive, harassing, improper or objectionable purpose, to sell or offer to sell goods or services, to carry out or submit contests or chain letters, or for any purpose that is prohibited by the Terms of Use and applicable laws.
The User undertakes not to use the Services to:
upload, post, send or otherwise transmit or disseminate any material that contains viruses or other codes, files or programs designed to interrupt, destroy or limit the operation of software and hardware;
interfere with or disrupt the Services, servers or networks connected with the Services, act contrary to any requirements, procedures or rules of the networks connected with the Services;
collect or store personal data of other users or other persons without their explicit consent.
Collect, process, disclose, extrapolate or generate personal data without complying with applicable legal constraints.
The User agrees not to publish, store download to/from the Platform any software, information, data, databases, music, audio, video or audio-video files, photographs, images, documents, text, digital files or other material that infringes intellectual property rights (including copyrights, trademarks, trade secrets, patents, rights of publicity, or, to the extent protectable, confidential ideas). Illegal or unauthorised use of the Platform, including but not limited to framing or linking to unauthorised sites or unauthorised use of any robot, spider or other automated device on the Platform, will be investigated and will be subject to any legal action deemed appropriate, including civil action.
The User undertakes not to use the Platform and the Services for purposes that are illegal, unlawful, contrary to public order, morality or harmful to the rights of others, and not to transmit material and/or messages that encourage third parties to engage in unlawful and/or criminal conduct liable to criminal, civil or administrative responsibility, and not to carry out actions that result in an unreasonable burden or excessive IT load on the SylloTips Cloud Infrastructure.
The User shall not use any automatic or manual practice, device, process, software, program, algorithm, methodology or routine, including but not limited to "robots", "spiders" or other similar processes or features to interfere or attempt to interfere with the Platform or Services.
User must not use the Platform and Services for the purpose of or in such a way as to cause harm to SylloTips or third parties, and must refrain from using them to engage in competitive activities, or in such a way as to damage or harm the interests and image of SylloTips, other users or third parties.
In the event of a breach of the Terms of Use, SylloTips reserves the right to suspend or terminate access to the Platform and Services without prior notice and to delete any data submitted.
If SylloTips receives reports of possible complaints or violations by Users or suspects that your use of the Services violates the Terms of Use and, in particular, SylloTips' or third parties' intellectual property rights, or other applicable laws, SylloTips may, at its sole discretion, suspend or terminate your access to the Platform and Services, without prior notice.
Restrictions on use
Permission to use the Platform and the Services shall be deemed automatically revoked in the event of violation of all or part of the Terms of Use, the General Terms and Conditions and applicable laws.
Industrial and intellectual property
With the exception of content provided by Users and/or originating from an external source, all information and materials appearing on the Platform or as part of the Software, Platform and Services (including text, graphics, images, illustrations, designs, icons, photographs, video clips, audio clips, interfaces, software, logos, titles and names, collectively "Intellectual Property") are the property of SylloTips, unless otherwise stated in writing and agreed with the right holders and governed by these Terms of Use and the General Terms and Conditions.
The Platform, the Software and what is subject to intellectual property are protected by copyright, trademark and trade mark laws in force in Italy, as well as by European Union law, international treaties and conventions, and the laws of other countries, where applicable.
Except for that information which is in the public domain or for the use of which you have been authorised by SylloTips, you may not use, reproduce, copy, modify, publish, transmit, distribute, perform, display, download, license, include in a database, use to create derivative works from, reverse engineer, transfer or sell any intellectual property, information, software or products derived in whole or in part from material protected by SylloTips' Intellectual Property rights.
The User is responsible for the content and materials made available using the Platform and the Services; by making materials and content available, the User represents and warrants that they do not violate the Terms of Use.
The trademarks, domain names, logos, slogans appearing with or relating to the Services are owned by SylloTips or its business partners, affiliates, agents, group companies. You may not copy, publish or use such trademarks without the prior written consent of SylloTips.
The use of the Platform, Software and Services does not grant Users any right to use or license the trademarks or other intellectual property rights of SylloTips or any third party.
Reports
To notify us of any violation and/or non-compliant use of SylloTips or the Services, please write to info@syllotips.com
Limitations of liability
SylloTips does not make any express or implied representations or warranties that the Services, Platform, Chatbot, Software and/or Updates and Developments are suitable to meet your specific requirements, that they are error-free or that they have functionality not covered by the relevant specifications and documentation.
SylloTips is in no way responsible for the accuracy of the information provided by Users. Any consequences of using the Platform and Services in a manner contrary to these Terms of Use are the responsibility of the User.
Despite regular monitoring of the Platform, SylloTips cannot guarantee that the Platform, the Software, the Apps, are free from viruses or other potentially harmful programs. Before accessing the network and carrying out any operation, including, in particular, downloading documents and software, the User must always take the most up-to-date computer protection measures.
SylloTips shall not be liable for any damages suffered by you or any third party in connection with your use of the Platform, the Software, the Sybil Chatbot, the Services or the information contained therein, including, without limitation, economic loss, loss or corruption of data, loss of benefits or interest, unless otherwise agreed with SylloTips or otherwise provided for by applicable laws against SylloTips (such as data protection laws, copyright laws).
SylloTips' liability for any loss and/or damage suffered by you as a result of the Platform content or in connection with the Services shall be limited to the removal from the Platform of the content or material causing such loss and/or damage within a reasonable period of time or the taking of such other action as SylloTips deems appropriate. In no event shall SylloTips be liable for any material and/or content uploaded and/or generated by you or any unauthorised third party.
Despite the adoption and constant updating of all appropriate security measures by SylloTips, there is the possibility that hackers may break into the Platform, modify its content and incorporate material harmful to them, such as viruses, Trojan horses, worms, time bombs, cancelboots, corrupted files or any other type of destructive software that may damage the computer equipment or property of others. In such event, SylloTips will not be liable in any way for any damages, losses or changes caused to you by such third parties. If circumstances permit, SylloTips will warn Users of the interruption of the normal operation of the Platform and Services.
SylloTips shall not be liable under any circumstances if the User does not comply with the Connectivity requirements and/or attempts to connect to the Platform using a computer or programs that are outdated compared to those normally used for an Internet connection. SylloTips shall not be liable under any circumstances for damages and prejudices of any kind caused by the lack of continuity, availability, reliability, usability of SylloTips and the Services and, in particular, by way of example but not limited to, for errors in accessing the same, nor for the speed and reliability of your access to the Internet or to any type of communication network. SylloTips shall not be liable for any loss or any other circumstances arising from the theft or use of any of your identification data (username and password) relating to the Platform.
Where applicable law does not allow exclusions or limitations of warranties and liability towards Users, the above limitations shall apply to the extent permitted by law.
Indemnities and compensation
You agree to indemnify, defend and hold SylloTips, its agents, contractors, directors and employees harmless from and against any and all claims, actions, demands, liabilities, costs and expenses, including but not limited to reasonable attorneys' fees, arising out of your breach of any provision of the Terms of Use, or any warranty provided herein, or otherwise arising in any way from your use, including unlawful and unauthorized use, of the Platform and/or Services.
Modification and cancellation
You may terminate the Terms of Use at any time by unsubscribing from the Services effective immediately. In the event of cancellation, SylloTips will remove your Account and all information contained therein, except as specified in the following sentence:
In the event that your access to the Services is terminated, you will still be bound by your obligations under these Terms of Use and any additional terms, including any warranties given by you and the disclaimers and limitations of liability. SylloTips shall also not be liable to you or any third party for any termination of your access.
SylloTips has the right to suspend or remove your Account, effective immediately, if you violate these Terms of Use or the General Terms and Conditions. A User who has been suspended or removed for violating the Terms of Use does not have the right to register a new Account without express permission from SylloTips.
Applicable Law and Jurisdiction
The Terms of Use, the rights and obligations of Users and SylloTips, and all actions, under this agreement shall be governed by Italian law. Any disputes arising between you and SylloTips shall be submitted to the exclusive jurisdiction of the Court of Rome, without prejudice to any different allocation of jurisdiction provided by law in favour of the User.
General Provisions
No joint venture, partnership, employment or agency relationship exists between you and SylloTips as a result of the Terms of Use or your use of our Services and SylloTips.
In the event of invalidity or unenforceability by law of any provision of the Terms of Use, including, but not limited to, the warranty disclaimers and liability limitations set forth above, the remaining provisions shall continue in full force and effect and the invalid and/or unenforceable provision shall be deemed superseded by the valid and enforceable provision that most closely matches the ratio and spirit of the original provision.
SylloTips' performance of the Terms of Use is subject to existing and applicable laws and procedures, and nothing contained in the Terms of Use waives SylloTips' right to comply with requests or requirements arising from the application of such laws.
SylloTips reserves the right to unilaterally modify these Terms of Use or simply update their content, in part or in full, including due to changes in applicable law. SylloTips will inform you of such changes as soon as they are introduced and will be binding as soon as they are posted on the Site. SylloTips therefore encourages you to regularly visit this section to become familiar with the most recent and updated version.